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Using the ISCC HUB is mandatory for System Users and Certification Bodies.
The ISCC HUB is an online platform for managing registration- and certification-related data of System Users (referred to as “Economic Operators” in European Union terminology). System Users and their Certification Bodies (CBs) have direct access to the ISCC HUB, where they can manage and update System User data.
With the launch of the new ISCC website, all ISCC HUB users must set a new password when logging in for the first time.
Click “Access the ISCC HUB”
Use your existing e‑mail address
Select “Forgot password” to create a new password
The reset link sent to your email address is valid for 5 minutes.
Need help? Contact ISCC Support.
The ISCC HUB is designed to reduce input errors and incomplete data while improving overall data accuracy, thereby minimising the need for subsequent clarification between involved parties.
The system sends automatic notifications to relevant stakeholders whenever data is updated or changed, either to provide information or to request confirmation. In addition, the ISCC HUB provides a task list that indicates open process steps to be completed, e.g., next steps for Applicants and CBs during the registration process.
The document contains detailed instructions, including screenshots on how to navigate the ISCC HUB and explains the functionalities for each user.
This tutorial video provides an introduction to the ISCC HUB focusing on the structure and different functionalities available to System Users and Certification Bodies.
This tutorial video takes you through the process of gaining access to the HUB, understanding the different user roles and navigating through the main features on the HUB.
This tutorial video provides a step by step guide on how to submit a new registration on the HUB.
This tutorial video explains how the ISCC HUB is synchronised with the Union Database (UDB) and how registration and certificate data are automatically transferred in real time. It outlines key UDB onboarding requirements and best practices to ensure accurate data transfer for ISCC EU-certified System Users.
The following is an overview of the latest changes and updates implemented in the ISCC HUB. These developments are listed based on the date of implementation and their relevance to System Users and Certification Bodies (CBs).
Changes to Registration Application Process
Up to now, during the registration process, CBs themselves had to adjust details where applicable, and request approval from the Applicants before a registration was passed to ISCC for approval. To provide more flexibility for Applicants to edit their data, CBs can now return the registration to them in edit mode together with comments which will be visible in the “Process History” section.
The Delete Site option for registrations during the registration approval process has been renamed to Cancel Registration, requiring the Applicant to provide a cancellation reason and disabling any open tasks for this registration. Cancellations will be documented in the “Process History” section of the registration form. Consequently, the Document Status will appear as Registration Cancelled by Applicant.
Improved Registration Layout
The registration layout has been enhanced as follows for a more intuitive user experience:
The Change Certification Body button is now located in the “Certification Body” section.
The Update Billing Information is now located in the “Billing Information” section and has been renamed to Edit Billing Information.
For ISCC EU registrations, a new section “Information Regarding Connected Services” has been introduced.
Information related to National Trade Register ID, UDB, TYC Connect, and the Lead User for UDB is displayed here.
A new Edit Connected Services Information button appears in this section. Edits in this new section will be applied immediately without requiring CB approval. Consequently, the Update NTR ID button has been removed from the registration form.
The logic for the “Certification Scope” section has been enhanced as follows:
The question “Is the processing unit the producer of the final biofuel/bioliquid/biomass fuel (i.e., last interface, no further processing required)?” appears only for ISCC EU registrations.
When the question above is answered with a Yes, the question “Shall the final biofuel be supplied into the German Market?” appears.
The question “Are you trading final biofuels, bioliquids and biomass fuels in Germany?” appears only for ISCC EU registrations with the scope of Trader.
Kind reminder that this information is indicative for the use of Nabisy.
Changes to Handling of Certificates
Enhanced Actions on Suspended Certificates
Up to now, upon a certificate becoming suspended, respective actions for that certificate such as its modification were restricted. With this deployment, the CB is able to execute all certificate tasks, including suspension extensions, modifying details, requesting site information from System Users, changing status. Similarly, System Users are able to initiate site information and edit sourcing contact information for suspended certificates. This enables CBs and System Users to take respective action on the certificate that may be required to lift the suspension.
New auto-populated Date of Submission Field in Certificate Details:
A date of submission field has been added to certificate details section on the certificate form under the “General Data” section. This field auto-populates upon certificate submission and is non-editable.
Display of Email Addresses in Process History
The email address for listed System Users, CBs and ISCC will be hidden across all “Process History” sections on the HUB. This change affects only the display to redirect requests via the standard contact processes; existing functionalities remain unchanged.”
Addition of Billing Information:
Certification scope additions:
Visit the ISCC HUB FAQ page for answers and useful information.